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MARKING EXAMINATIONS BY OPTICAL READING (OCR)

By etavares On 31 October, 2011 Listening to FMUL | 2011 Comments Off on MARKING EXAMINATIONS BY OPTICAL READING (OCR) No tags

Indicators of implementation and evaluation of the service by users
Academic Year 2010/2011

1. Introduction

Following the end of the two academic semesters with regard to 2010/2011, the Internal Evaluation and Quality Assurance Multidisciplinary Team present the indicators of implementation and evaluation of the service marking exams by optical reading.

2. Indicators of implementation

The data refers to 39 requests for the OCR service in semesters 1 and 2 of the academic year 2010/2011, by CUs and Disciplinary areas of the Integrated Master Degree in Medicine.

2.1 No of Curricular Units requesting the service

¬ The total number of CUs or disciplinary areas that requested the OCR service in the 1st stage of assessment requested it again in the 2nd stage of assessment, in both semesters.

2.2 No of answer sheets requested by the curricular units and number of sheets submitted for OCR


¬ In the totality of the two semesters, 14406 prints of answer sheets were requested, of which 10645 were marked by optical reading.

¬ Approximately 26% of the answer sheets were not returned by CUs or disciplinary areas, which accounts for a waste of 3761 paper sheets (more than 7 reams of A4 paper)

2.3 Average delivery time of results to the curricular units (between receipt of the correction key and delivery to the user)

¬ When requesting the service, users were informed that the response time for delivering results would not exceed 48 hours. This goal was largely exceeded in both semesters, and there was a very significant decrease in semester 2 compared to semester 1.

3. Evaluation by users
Data are relative to requests made in semesters 1 and 2 by the CUs of the Integrated Master in Medicine. All 39 users participated in the evaluation of the service they benefitted from.

3.1 Satisfaction with the service

In order to evaluate user satisfaction, a survey by means of a questionnaire was carried out at the end of the examination period. The questionnaire sent to all users (19 in semester 1 and 20 in semester 2) had a response rate of 100%.
The following charts show the distribution of average satisfaction on a scale of 4 categories, against the evaluation indicators used in the OCR service:

Dissemination of the service; Procedures associated to requesting the service; Waiting time for return of results; Accessibility of the information provided (Excel files and images); and Overall satisfaction with the OCR service

Semester 1 (n=19)

Legend:
1,0 – Dissatisfied
2,0 – Little Satisfied
3,0 – Satisfied
4,0 – Very Satisfied
Semester 2 (n=20)


Legend:
1,0 – Dissatisfied
2,0 – Little Satisfied
3,0 – Satisfied
4,0 – Very Satisfied

3.2 Future use of the service

¬ The totality of users (n=39) reported they would use the OCR service again.

¬ The totality of users (n=39) reported they would recommend the OCR service to a colleague.

4. Main conclusions

The OCR service had a major impact on its users, who evaluated it very positively. It is worth noticing that user satisfaction peaked in semester 2 compared to semester 1, which attests the improved management of the process by the Internal Assessment and Quality Assurance Multidisciplinary Team.

There is also evidence that the average time for delivering results to the curricular units has also been significantly reduced between the two semesters.

In general terms, it can be stated that the service exceeded initial expectations!

Thank you.

The Internal Assessment and Quality Assurance Multidisciplinary Tea thank all users of the OCR service for participating in the survey.

Thank you for helping us to improve!

 

Luís Pereira, Pedro Marçal, António Santos, Rodolfo Martins
Internal Evaluation and Quality Assurance
leituraexames@fm.ul.pt

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Index - News # 23 | set/out. 2011
 Editorial Note
 FMUL – Participation in the Medical Knowledge Test_Mod. NBME
 The universities of Lisbon and the Future – Professor J. Fernandes e Fernandes article
 Clarification about Carreer Progression of Academics at the Univ. of Lisbon-Rector A. Sampaio Nóvoa
 Faculty of Medicine of the University of Lisbon signs protocols with Universities in Brazil
 2011 Nobel Prize for Medicine awarded to three scientists for discoveries on the immune system
 A brief look at my term of office as Deputy Director (2005-2011) of FMUL and Expectations of the Faculty for the Future
 Interview with Diana Andrade Silva
 Last lesson by Professor Joaquim Alexandre Ribeiro
 International partnership IMM-INSERM organizes workshop in Bioimaging
 Presentation session on the Repository of the University of Lisbon
 The Family in General and Family Medicine – Concepts and Practices – Professor Luis Rebelo
 Conference on Hospital Reform
 Inauguration of the Doctor Eduardo Coelho Study Room
 The Northern Lisbon Hospital Centre and the Building of the Academic
 School Material and Children’s Book Collection Campaign
 Project 172 wins 4th edition of the SB of the Lisbon City Hall
 Welcome to FMUL 2011/2
 Livro do Mês de Outubro
 Study led by João Barata leads to Vote of Congratulations to Portuguese scientific research
 New genetic mutations in leukemia: IMM researchers found molecular mechanism that can help design future targeted therapies
 IMM researcher funded to study immune response impairing hemophilia treatment
 IMM-INSERM Doctors Exchange Programme
 Academic Examinations at the Faculty Of Medicine of The University of Lisbon
 School Material and Children’s Book Collection Campaign
 International Intercampus: The Relevance of a Research Training in Clinical Nutrition
 There is no party like this one
 Secretariat International Day – Lunch gathering organized by CPA
 Science and Health Research
 MARKING EXAMINATIONS BY OPTICAL READING (OCR)
 Lançamento do Livro “A Faculdade de Medicina de Lisboa – Um Olhar sobre a sua História”
 Debates de Reflexão da AAAFML – 17 de Novembro
 Eleições da AAAFML – 17 de Novembro
 Encontro de Técnicos de Diagnóstico e Terapêutica – 12 de Novembro
 Banco Alimentar Contra a Fome – 27 e 28 de Novembro
My Company

100 AnosPropriedade e Edição: Faculdade de Medicina da Universidade de Lisboa NIPC: 502662875  Periodicidade: Mensal  Diretor: Prof. Doutor Fausto J. Pinto Conselho Editorial: Prof. Doutor Fausto J. Pinto, Profª. Doutora Ana Sebastião, Prof. Doutor Mamede de Carvalho, Prof. Doutor António Vaz Carneiro, Prof. Doutor Miguel Castanho, Dr. Luís Pereira  Equipa Editorial:  Ana Raquel Moreira, Cristina Bastos, Isabel Varela, Joana Sousa, Maria de Lurdes Barata, Rui Gomes, Sónia Teixeira  Colaboração:  Gabinete de Relações Públicas, Internacionais e Comunicação  Versão Inglesa: AP|PORTUGAL- Language Services  Conceção: Metatexto, Lda. e-mail: news@medicina.ulisboa.pt  Sede do Editor e Sede da Redação: Avenida Prof. Egas Moniz, 1649-028 Lisboa Estatuto Editorial Anotado na ERC 

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